When will I be able to process my season pass?
Season pass processing will begin daily starting Saturday, May 30th. Please check our website for park hours of operation.
I was not offered the time frame I needed. What can I do?
While we will make every effort to accommodate your needs, we can only make changes if the space is available. The time(s) you were offered is what we have available on that day. If you need a different time, we recommend that you try another date.
Adventure, Super Adventure, Mega Adventure and Teddy Bear Parties ONLY – Why isn’t my food ready when I check in?
Usually the first 1/2 hour, the children play in the arcade. The first 1/2 hour allows all your guests to arrive, and allows us time to prepare your child's table and take all your child's presents upstairs. On the half hour, your pizza/hot dogs will be ready and your child and his/her friends will [...]
Waterpark Parties ONLY – Why isn’t my food ready when I check in?
Check In times vary depending on operating hours; afternoon parties will check in at 2pm. Your food will be ready at your designated table time as discussed with your birthday reservationist.
What if I want to stay longer than the hour and a half?
You are more than welcome to stay at the Park after the scheduled party table time is over. However, you will need to leave the table and party area to accommodate guests who have reserved the time frame after yours.
Adventure, Super Adventure, Mega Adventure and Teddy Bear Parties ONLY – Is there a cost or charge for adults / parents to attend the party?
There is no charge for these guests, unless you choose to purchase food, drinks, and/or activities for them. You can order these items on the day of the party at registration when you arrive or through your party captain. We do ask that you be aware that our seating is only for the birthday [...]
Waterpark Parties ONLY – Is there a cost to charge for adults / parents to attend the party?
No, most people do not pay for parents to be part of the party, but they are welcome to watch. However, if they would like to swim, there is an additional discounted charge.
What happens if my guest-count changes?
We charge for the number of participants that show up, but we do have an 8-guest minimum; for example, if you reserved for 16 and only 12 show up, you would be charged for 12; if only six show up, you will still be charged for the 8 minimum. We can adjust for small [...]
What kind of decorations do you have and / or can I bring my own?
We provide decorations and balloons for the birthday child. You are more than welcome to bring in your own if you would like something different. We do recommend you arrive at least 20 minutes early if you are bringing your own decorations.
What is in the party favor bags?
Adventure Landing’s party favor bags include a candy, discounts and coupons. Also, we give out our party bags at the beginning of the party since they hold the tokens the kids will be using.
